Factory visits are possible for select clients, but due to the high volume of inquiries we receive each week, we can only accommodate a limited number of visits. Our team’s time is dedicated to managing production and supporting active projects, so in-person tours are reserved for clients with confirmed production intent and ongoing collaboration discussions.

This approach ensures we can provide a focused and valuable experience for each visitor, and maintain the efficiency our current partners rely on.

For bulk orders, if there are essential changes needed during production, we’ll do our best to accommodate them. However, please note that such changes may result in additional time and costs.

Yes. When producing garments, we recommend allowing for a measurement tolerance of approximately ±1-2cm, as slight variations can naturally occur during cutting, sewing, and finishing—especially for knit fabrics.

Similarly, minor deviations may also occur in the size or placement of prints and embroideries, due to the nature of manual positioning and fabric behavior.

Yes, all garments get washed before sending them your way.

For bulk production, we can assist with both sea freight and air freight via our partnered logistics providers.

Please feel free to contact us for estimated transit times.

You may also choose to use your own freight forwarder if preferred.